Need app testers for StP app (android & iOS) (1 Viewer)

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Matt Derrick

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i'm sorry but i honestly don't know what to tell you. i've logged out, re-logged in and it works fine for me. do you have the latest version of the app from the google play store?
 

xeperu

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i'm sorry but i honestly don't know what to tell you. i've logged out, re-logged in and it works fine for me. do you have the latest version of the app from the google play store?

Aww.. Suck. As far as I know I have the latest version. Does it matter that I'm running Android 5.1?
 

Matt Derrick

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Aww.. Suck. As far as I know I have the latest version. Does it matter that I'm running Android 5.1?
5.1 should be fine. What device are you running it on? And it was working before?

Try this: go into settings, apps, find the app and tap on it. You should see a few buttons, including 'clear cache' and 'clear files' or something like that.

Tap on both and see if you can log in again.

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xeperu

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5.1 should be fine. What device are you running it on? And it was working before?

Try this: go into settings, apps, find the app and tap on it. You should see a few buttons, including 'clear cache' and 'clear files' or something like that.

Tap on both and see if you can log in again.

Sent from my LG-H815 using the Squat the Planet mobile app!

Thanks for staying with this. Still no luck after clearing data.

I'm using a BLU Vivo XL.

I'll keep trying what I can from my end and let you know if I come up with anything.
 
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Matt Derrick

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Thanks for staying with this. Still no luck after clearing data.

I'm using a BLU Vivo XL.

I'll keep trying what I can from my end and let you know if I come up with anything.
Just to confirm, our app was working at some point? Or has it never worked? Also, do you have Tapatalk installed?

Also, are you using the stock rom or custom?

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Matt Derrick

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since i've gotten a few reports of users unable to use the app, if anyone is using the app without any issues, it would be helpful to me if you'd let me know :)
 

Matt Derrick

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a new version of the app has been released for android in the google play store, so try updating and seeing if that fixes your issue.
 
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